Venice Simplon-Orient-Express : Conditions

Payment & Booking Conditions: 

  • A non refundable 25% deposit is required within 3 business days after receiving your confirmation invoice.
  • The full balance is payable 60 days prior to the package start date.


  • Administration fees apply to changes made after your booking is confirmed. Please contact your dedicated Great Train Journey consultant.


Cancellation Notice

Cancellation Fee

60 + days prior to departure Loss of deposit
59 – 21 days prior to departure 40%
20 – 3 days prior to departure 80%
2 – 0 days prior to departure 100%


Travel insurance providing appropriate cover is strongly recommended.

A minimum amount of passenger's is required to operate each departure. The rail operator has the right to cancel a departure should the minimum passenger’s quota not be met. We recommend suitable travel insurance be taken out should this occur. Click here for Rail Europe's terms & conditions.