Eurostar

Eurostar Conditions and Exchange in Europe Policy

Fare TypeAmendment Policy in Europe *Cancellation Fee
Business PremierYES25% fee p/ticket until 60 days after TDD
Business Premier Flexi FareYESUntil 3 days prior to TDD 75% fee p/ticket. Within 3 days of TDD Non Refundable
Full FareYESUntil 3 days prior to TDD 85% fee p/ticket. Within 3 days of TDD Non Refundable
Flexi FaresExchange once in Europe only prior to TDDUntil 3 days prior to TDD 85% fee p/ticket. Within 3 days of TDD Non Refundable
Child Fare (4-11yrs on TDD)Exchange once in Europe only prior to TDDUntil 3 days prior to TDD 75% fee p/ticket. Within 3 days of TDD Non Refundable
Wheelchair / CompanionYES25% fee p/ticket until 60 days after TDD
Passholder FareExchange once in Europe only prior to TDDNon-refundable once issued
Youth Fare - Under 26 years of age
Senior Fare - Over 60 years of age
Vale Fares / Day Trip		Non ExchangeableNon-refundable once issued

TDD - Trains Departure Date

* Amendment Policy in Europe - Eurostar Tickets (where applicable) incur a once off local fee of €33.00 / £22.00 per person, per segment. Amendments can be made in person at any of the Eurostar Stations (London St Pancras International, Bruxelles Midi, Paris Nord, Ashford International, Calais-Frethun) or alternatively by phone Internationally on +44 1777 77 78 77 or within the UK on 01777 77 78 77. This call may be made from Australia prior to your departure. All amendments are subject to the current fare being available (fare difference may be payable) Once an amendment has been made, passengers must check in via the manual booth and advise check in staff of the PNR reference.

 

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